1. Information we collect
We collect information you provide directly to us when you create an account, including your name, email address, phone number, and payment information. We also collect usage data such as how you interact with our platform, insights you view, and features you use.
2. How we use your information
We use the information we collect to:
- provide, maintain, and improve our services;
- process transactions;
- send you trading insights and updates;
- communicate with you about your account;
- comply with legal obligations.
3. Information sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our website and conducting our business, subject to confidentiality agreements.
4. Data security
We implement appropriate technical and organisational security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.
5. Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Your rights
You have the right to access, update, or delete the information we hold about you. You may also:
- object to processing of your personal data;
- request restriction of processing;
- request portability of your data.
7. Contact us
If you have any questions about this Privacy Policy, please contact us at coffiefx@gmail.com or via WhatsApp at +233 594 630 550.